FAQ2019-04-15T00:42:20+00:00

ASK & WE ANSWER

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Do you offer moving assistance?2019-06-03T19:02:26+00:00

We have preferred partnerships with a couple moving companies in the area, we have confirmed their reliability and service, just inquire with the manager about these referrals.

What kinds of things cannot be stored in a unit?2019-06-03T19:01:12+00:00

No hazardous or toxic materials, those are strictly prohibited. This includes petroleum products and any acetone products. If you have questions about any specific items, just call us anytime!

What size units do you have?2019-06-03T18:59:49+00:00

We have 9 unit sizes available from 5×5 up to 10×35 and even offer drive thru units.  Please visit our page about units https://postfallssecurestorage.com/storage-units/

How secure are my belongings?2019-06-03T18:57:46+00:00

We take security very seriously to ensure you have confidence that your belongings are secure any time of the day. We have over 20 cameras onsite with 24 hour surveillance and every unit armed and monitored.

When can I access my unit?2019-06-11T20:44:27+00:00

Our normal gate hours are 6:00 am to 10:00 pm every day but you can ask for extended hours if needed. Manager can work with you and your schedule to ensure you have access when you need it, all while still making sure your unit is 100% secure.

Do I need to sign a lease?2019-06-03T18:54:17+00:00

Yes, you will sign a simple lease, it is month to month with rent due on the 1st of each month. We just ask for at least 10 day notice of move out so we can prepare your move out is timely and smooth.

Do I need a lock?2019-06-03T18:52:51+00:00

Yes, you will need your own lock to secure your storage unit. We sell weather proof anti-pick locks in our office for just $8.99.

Do I need insurance?2019-06-03T18:51:44+00:00

You are not required to carry insurance on your belongings but we high recommend it. We offer insurance information in our office which is just $4.99/mo through a third party insurance company dedicated to the self-storage industry.

Do you sell boxes and packing supplies?2019-06-03T18:48:55+00:00

Yes, we have a nice selection of all moving supplies, including; locks, boxes, packing material, plastic covers, wrapping paper, bubble wrap, tape, labels, markers…

Do you have specials or other discounts offered?2019-06-03T19:08:36+00:00

Yes, we always have a special going, please call us to get the details.  We also offer Military and senior discounts.