We sell a complete range of packing supplies!
Frequently Asked Questions (FAQ)
What are your rates and fees?
Our rates are competitive and we offer specials at times. We do have a small $10.00 administration fee but no application fees. You will be pleased with our state of the art facility with the newest high tech security, software and design. Our friendly staff is always there to help with choosing the right size unit, offering helpful tips and making this an enjoyable experience
What size units do you have and what size do I need?
Our knowledgeable staff can help you determine what size you need based on what your needs are. We have a helpful sizing guide as a reference. We have units as small as (5X5) and units as large as (10×35).
Do I need a lock?
Yes, we sell locks for $14.95, along with a complete range of packing supplies that include boxes, tape, mattress bags, plastic bubble wrap, step ladders, etc. All of our packing supplies are value-priced.
Do I have to sign a lease?
Our contracts are month-to-month and you can move in or out as you desire. If you anticipate being with us long term, we do offer specials so please inquire about those.
When do I have access to my unit?
Our standard access hours are from 6 a.m. until 10 p.m. 7 days a week, even on holidays. We can provide 24-hour access to businesses that need it, upon request. Our office hours are 9 a.m. to 5 p.m. Monday-Saturday. Our manager has a number that you can call after hours in case of an emergency, which will be provided to you upon rental contract.
How secure are my belongings?
We have the most current security technology available, with over 20 cameras on site, we also have a full time manager on-site. The gated access allows only those with an access code to enter. You will have your own special access code (which you will select) so you will be able to enter the access gate. We have over 20 video cameras throughout the property that provide surveillance. Our gate software keeps track to everyone who enters and leaves the property, so we always know who has been coming and going. Our site is fully fenced and well-lit for night time access.
Do I need insurance?
We have insurance available at a very reasonable rate through our affiliate insurance company. Your manager will assist you with this when you rent your unit.
What types of payments do you accept?
We accept checks, money orders, Visa, Master Card, American Express and Discover. We can set up an automatic payment on your credit card or debit card for ease of payment for you. We have a drop slot near our office door for after hour payments; please clearly notate your unit number.
Do you sell boxes and packing supplies?
Yes, we have a wide variety of boxes in several sizes along with other packing supplies such as mattress covers, tape, utility knives, magnet lights, rope, gloves, batteries and much more, all at discounted prices, in the office.
Do you have any specials for military, students or seniors?
Yes! Please check with our manager for details. Do you have a referral program? YES! If you are an existing tenant who refers a customer to us who rents a unit, we will pay you $20.00 in cash! Ask your manager for specific information.
What kinds of things cannot be stored in a unit?
Hazardous and toxic materials are strictly prohibited. This includes petroleum products, acetone, etc.
If you have any questions about certain items, please check with the manager.
Do you have a moving trailer I can use?